Despite some well-intentioned inovations, like underhood generators and sophisticated battery systems, the unit failed to match the benefits claimed in over-hyped marketing campaigns. Therefore they cant put out anything until they have all the info. Everything is fine with the alternator and the house batteries under the hood. Details of this recall. My wife and I have a big decision to make regarding whether to cancel or not. Do you feel that the 6 yr. warranty is going to be compromised by this latest news? Instagram. We hope our site will help with selecting of a reliable and safe car. She did everything we asked and pulled an enclosed trailer 3000 miles with absolutely no problems! Do you need advice on what products to buy? And the Mercedes guy said that issue is either in the battery box or the box where they all meet. Love the instant hot water feature and my husband likes the solar charging. Keep up the good work it is appreciated! BUT, who is that? Or no hot water available for E-version? I live in Guelph, 15 km from manufacturer. Our users can find data on mass market car models from most popular brands. reported problems, complaints, recalls for various manufacturers. Help me iRV2, you're my only hope. complete owners manual is available on this page: Understanding what components are present and where located is necessary to pinpoint the fault that is happening that leads to the system failure. Whether it's your first Roadtrek or your fourth, there are often questions that arise, below are a list of our most frequently asked questions to assist you. These issues include safety recalls for your Roadtrek E-TREK and complaints other owners have filed. It's quite troubling to me that the consensus on the various RV forums seems to be that one needs to expect problems and it's up to the consumer to shake down the system and get warranty services. Do you concur? February 01, 2019at2:17 pm, Angie Lowry said: Yeah well, we submitted in October and still have nothing. Roadtrek is small, they could not have falsified that much without it being noticed. I live in New Jersey and will try to visit one at a dealer nearby this weekend. Use Energy Pal to have professionals install an offgrid system! It is our objective to keep uncertainty as low as possible and we expect to have a full assessment of the situation in the coming weeks. As stated above, all new RVs (and most used) have problems. You are currently viewing our boards as a guest so you have limited access to our community. No high pressure, friendly, interesting. All I can say is it assumed with RV's there is a certain amount of "Homeowner common sense" that has to be applied to the operation of all the RV systems. We havent picked a day yet. February 16, 2019at2:36 pm, Kaye Anne Graham said: Thanks for your article with the best knowledge you have. Read your article, we have added a convection burner to our unit also, cant say enuf good things about magnetic burners. Thanks Mike! (1) ROADTREK E-TREK EXT Thanks for the update on this. Hammill told me if you run the engine 20 minutes a day, everything is charged enough to keep you out there for days at a time until you need to go get some more diesel for the engine. Our users can find data on mass market car models from most popular brands. The clear plastic piece attached to the 3 inch macerator inlet also did not come with it. 1 Roadtrek E-TREK RV in Windsor Locks, CT. July 16, 2019. Each one of those plugs is for a different source of power. I love wilderness camping. Mr. Hymer will continue to own the North American operation while all this plays out. Due to the ongoing investigation, Thor Industries and EHGs selling shareholders are finalizing discussions to exclude EHGs North American operations from Thors purchase of EHG. I am not an employee of EHG or Roadtrek. Have never tried it. Would like to retrofit with as many e-trek ideas as possible . The Airstream Interstate Sprinter model, closest competitor to the Roadtrek E-Trek but without all the green/solar power options is $140-$145K. January 21, 2019at2:43 pm, WilliamBrowne said: Mike: Thanks for the info. Well see how all of this plays out. Roadtrek E-TREK 2014. Would love to see this model available with awd. . The deal would make Thor the largest RV manufacturer in the world. It may not display this or other websites correctly. 2014 Roadtrek E-TREK Problems, Complaints and Defects. An initial investigation has shown irregularities in the companys reporting. Used 2015 Roadtrek E-Trek $125,000. As Road Trek owners it is very important to us to be informed. Thanks again, great video on a superb design. My info comes from friends who work there and what has been on the public record. I cant wait to get hold of an RS E-Trek for an extended period of time. Readers should note that the alleged irregularities are with EHG NA, NOT Roadtrek, a subsidiary company. Sadly, most RV manufacturers are reluctant to provide this info to the end user. Really test them out. From this news release it appears it had Hymer family. I can only say to just give the company time to complete its investigation. January 22, 2019at5:49 am, Craig Thomas said: I found your response to Rachels question defensive and disappointing. So lets wait until they report their findings. Their relationship with us has been that of a sponsor only. Then we can hope they will release some sort of report or statement that answers all the questions people have. https://www.thestar.com/business/2019/02/15/rv-maker-erwin-hymer-closes-doors.html. Conejo RV Thousand Oaks, CA (2269 miles from 23917) $129,990 October 03, 2012at2:13 am, Angie O'Malley said: I am eager to know if/when Jennifer drives the RS and what she thinks I am very comfortable driving the 190 Popular but am skittish about driving the RS. As a leader in the community, I suggest the regulators are contacted and the sale blocked until there is clarity around honoring warranties and compensating owners for loss of value. Based on my personal experience with having my Roadtrek in their service bay.STAY AWAY. Absolutely astounded.. Roadtrek is essentially a nameplate of EHG, not a separate company. Mikes response. Thanks for interesting information. We have a 1999 roadtrek 200V. As an immediate measure we assigned Robert Quine and Thomas Martin to support the ongoing operations of EHG NA and the external investigation. September 29, 2012at3:09 pm, Fred Showker said: Sweet unit if it actually lives up to the claims. I already am aware of one authorized RT dealer in Bend OR that refused a cudtomers warranty service until the RT mess is cleaned up. Thor apparently had a management change in the last few years, our daughter and son in law have a 5 year 5th wheel made by Thor, it is a quality unit, there is another new Thor 5th wheel here in the park the owner says is a piece of crap. If the van was RVIA certified - this info was generated and documented. But I also know that with a lack of facts, rumors and speculation can make a bad situation much worse. I have the 2006 model with the single wheels. I have had bad luck with my RT which I bought a few months ago. Please provide updates when you can. With the E-Trek, you can reduce View our entire inventory of New Or Used Roadtrek RVs. Hi newbie here as well and looking to purchase. We have been reading the manual and practicing how to use it out in the driveway. November 01, 2012at2:07 pm, Gordon Meggison said: Mike, just got back from our first 30 day trip in the RS Adventerous 2012. Start by turning the bottom button on (it will illuminate blue), then hit the top reset button. I just quit. I have been an on-the-road ambassador for Roadtrek as weve traveled the country and reported on the RV Lifestyle and they have been one of our sponsors. Thanks! I hope they dont go bankrupt and continue to honor my warranty. 2007 - Installed original Xantrex ProSine 2.0 Inverter/Charger (Factory reconditioned $750) - This 2000 watt pure sine wave inverter could power our 110V AC compressor type refrigerator and could just power our microwave. Thor Industries has announced that it expects that the purchase of Erwin Hymer Group will be completed within the companys fiscal third quarter ending April 30, 2019. Or maybe you can give others some advice? Youve made quite a name for yourself in the RV world since you started your blog. Even if we conserve very carefully, we need to carry an extra 7-gallons to survive 5 to 7 days. A 17-month delay on delivery from your date of order and now they say you wont receive your new CSA until June??!! Report a problem with your vehicle, tires, car seats or other equipment. I have always enjoyed your articles and how to videos. $124,995.00 Local Pickup Classified Ad 2018 Roadtrek ZION for sale! That said, I see no reason to believe they would not honor them. The new company Rapido Group, France, have not said anything about our warranties. Fuel cells? I guess your current RV is from Roadtrek. January 24, 2019at12:32 am, Larry D McKimm said: I talked to a dealer today. Im already planning my trips to go BoonTreking in an RS E-Trek. Hi Mike While you were upfront in your article about EHGs sponsorship, you did not disclose until Rachel asked that this includes free use of a Roadtrek that retails for well over $150,000. Have seen many posts over the years about out the door RV quality. For a better experience, please enable JavaScript in your browser before proceeding. Does not matter the class (A, B, C, 5th wheel, etc) or the manufacturer. January 21, 2019at5:36 pm, Mark Bryant said: Thank you, Mike, for keeping us informed. I would have thought that Roadtrek would have built this on a 2500 chassis since the weight of the propane system and aux. To learn more about which ones you need for your air conditioning, watch the rest of the video tutorial. Theres a new soft cushioned floor that looks like wood flooring. Thanks for the update and as much explanation as was given. Each one of these represents a separat. Enjoy the stories, info, and pics. Ok , I am going to change my location and drive to another place. Ive been reading all your back posts on this page and am very excited about this Roadtrek brand. September 30, 2012at9:42 pm, Jack Berger said: Heres an idea for you Mike: Do videos like this on ALL the Roadtrek models. I give him credit for speaking up. If I had to guess and its only a guess Id bet it will $120K to $135K depending on options. King bed or two cots. NHTSA does not record VIN information or results provided through this tool. Andin the process you are raising the visibility (and image) of Type B Motorhomes which may eventually get us access to some of the RV resorts, etc. If so, request a complete electrical schematic/diagram from Roadtec. Combines Driver and Passenger star ratings into a single frontal rating. Just the sort of info-guess I was hoping for! Get it off the books by paying it to a ghost employee or ghost vendor. Together, the two painted a rosy future for the Class B manufacturer. We purchased a Hymer Sunlight last February. The sales manager said they received a letter from Hymer NA yesterday with just about the same info as in the letter to the employees. Hope they are able to address the problem and fix it. January 21, 2019at3:02 pm, Rachel Delacorte said: I never understood your relationship with Roadtrek and I still dont. If your going to own a RV. Also the big RV California RV show out in Pomona from Oct. 15-21. Hammill was suspended. I spoke with two attorneys today and was told that since part of the issue is in Canada, they cant take a case on this type of issue. We are supposed to pickup our new aktiv 2.0 loft at the end of the month. RvTrader.com always has the largest selection of New Or Used RVs for sale anywhere. JavaScript is disabled. Roadtrek E-TREK. Hit the road in January 2014 and have been at a dealer to fix something 4 times already with more scheduled into the future. Not sure why the 3500 chassis is needed. EHYNA seemed to be exploding with new models, new technologies and massive growth. Personally, I was anticipating a fact-based report from you such as this earlier (even when there were fewer knowns and many more unknowns). October 02, 2012at10:41 pm, Marianne Edwards said: So happy to see the interest in helping with boondocking. We took delivery of our Simplicity in September, I hope Roadtrek honors the warranty. JavaScript is disabled. Expand the company did, from just over 300 people when Roadtrek was sold to EHG three years ago to nearly 1,000 employes last week. Showed always full. You have always been above board with us and honorable in everything you do. Sign up and get a free Packing List for your next trip and free perks, discounts and RV travel tips! Dont shoot the messenger. Other than the above minor repairs, driving the vehicle was great. Propane, if you have it, is on the outboard side of the diesel fuel tank, just behind the driver's door. To properly power up your Roadtrek to get 12 volt power inside or shore power, you need to turn on your power modules. Then, this fall, Thor Industries based in Elkhart, IN announced that it had reached an agreement to but the entire worldwide Erwin Hymer Group and all its operations, including the new North American division. I am almost afraid to ask what is the retail? Thinking about adding solar panel to my 2001 Popular. Its fine to say your relationship with Roadtrek is that they are one of your sponsors, but they have clearly been a very big one. Besides the new Hymer models and the towables, a new Jeep camper company was acquired. October 20, 2012at9:10 pm, Bob Murphy said: It also has LED lights inside, replacing the fluorescents in the standard RS. Does anyone know where I can download a manual for a 2019 sunlight V2 made by the erwin hymer group for camping world. I just returned from the Tampa RV Supershow, where both Roadtrek and EHGNA sales and support people were displaying and selling new models. I didnt hear much about heat sources or insulation yet. Waterpump is not working. We have initiated a detailed audit procedure involving external auditors. Sam Saab. Jim Hammill is a good man who has made Roadtrek a leader in the industry and offered his customers the best in customer service and innovative products. Am in process of soaking them if that doesnt work, Dealer says they will change the top one out. I really like your style. Roadtrek Automatic Transfer System- Can i connect it directly to my inverter instead of generator, The battery compartment that holds the six batteries in the very back, The inverter box right next to that battery compartment. keep us informed on the attorney, thought that might be a good idea myself. The numbers that have been given as to the number of units seem high. i am in central Florida at 1-877-663-7506. Recall information from this VIN lookup tool is provided by the manufacturer conducting the recall. January 28, 2019at11:54 am, Finley Willis said: Roadtreks USA/Canada operation began a downward trend soon after the Hymer takeover, driven by efforts for larger market share. This vehicle can let me do that like never before. I need to have the batteries being charged. Gps doesnt work worth a tinkers dam, and cant see the back up sensor since it is too far from the drivers seat, especially if the sun is out. Before that we were considering an Era. They had to know this type of thing could happen. I get an error. It has no propane, needs no external generator. September 29, 2012at3:23 pm, Angie O'Malley said: Wow! You must log in or register to reply here. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. Join the #1 RV Forum Today - It's Totally Free! Will you have yo give it back Good luck. They have classy look and throw off a brighter light. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. has all the right equipment and is ready for the season. 87392E47-595C-42E1-BFC8-D02B2DD53455.jpeg, FEF86D25-4A9F-482C-BF85-34C6F3B47E6C.jpeg, E653E654-AEA8-4C19-8528-9B0FC98C000D.jpeg, 5357EDAA-09A2-4B27-ACF9-191EB6518F42.jpeg, EDE9B9A0-C6D9-414A-9F84-B6930E0B5541.jpeg. Sign up and get a free Packing List for your next trip and free perks, discounts and RV travel tips! Roadtrek E-trek question. ]Sorry I missed read your last post I will look for that fuse. The unit was rolled out to dealers and salesmen who lacked the training needed to explain operation of the on-board features. This sounds very strange. They are doing an audit. EHG formed a separate North American division Erwin Hymer Group North America (EHGNA) that included Roadtrek when it purchased Roadtrek Motorhomes some three years ago. 5000 W, There is a box where all the cables power plug-in youll see an image in my first one. New or Used RV (5 Big Factors), Getting Used to our New Arcadia Fifth Wheel. RoadTrek brand? The E-Trek is all electric. It drives easily and is super easy to park. An RS E-Trek iAWD would be the ultimate 4 season go everywhere vehicle. October 01, 2012at12:54 pm, Gary Hennes said: Mike, Bring one of those up here to Northern MN this winter and lets try it out at -30F. Having been involved in a couple of acquisitions or mergers in my career these type of things come up while the purchaser is doing their due diligence. Everything I've seen has them below the floor at the wheel wells. October 07, 2012at6:14 pm, Bill Mitchell said: Thanks a lot, Mike. Is the battery/inverter system still intact as installed by Roadtec? Thanks Mike you are a quality person and I am thankful for your voice. After a slow start, a line of ultra light weight towables the Hymer Touring GT was introduced. Thank you for a frank discussion of known issues. 5.0. HOW TO EcoTrek Battery Guide Erwin Hymer Group North America, Inc. Just an idea. 1. Our users can find data on mass market car models from most popular brands. 6A x24 hours = 144 A/h daily. I made my way across the International Bridge to Canada in Port Huron, MI and drove 100 miles northeast to the Roadtrek factory in Kitchener, ON. This will activate the system and you will hear a click. The service allows to compare and analyze statistics for I am sure they have to be very careful about what they say while an investigation is underway. Would you expect a NASCAR driver to criticize Chevy or Ford if they sponsored him? Other RVers that have different brands owned by Thor say the same thing. Got 19 mpg at 60 mph towing a 611 trailer in florida, 17 mpg in hill ctry in Ga, and 14.9 mpg in mountains. July 25, 2019at9:06 pm, marjorie voss said: I wish I had been able to let many of you know that our 6 year warranty does not exist anymore. Can anybody see any glimmer of hope? The macerator comes with a pre-attached fitting for a garden hose. Seems like a nice design flaw to me. Dealer raised the bed even wit the cushions, but said nothing could be done with the gap. Appears that it is always good to have several short - no time schedule - shake down trips to identify and get the bugs out of the RV. With Roadtrek's continuing #1 selling position, we outgrew our 50,000 square foot plant. Are there others out there who have had to wait 9 months or more for delivery of a new Roadtrek? Issues ; ask those questions in one of those plugs is for a frank discussion of known issues View. 02, 2012at10:41 pm, Marianne Edwards said: Sweet unit if it actually lives up to the Roadtrek RV... 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Did not come with it is the retail sign up and get a free Packing for..., 2019at5:49 am, Larry D McKimm said: Mike: Thanks for update... Plugs is for a 2019 sunlight V2 made by the manufacturer I hope Roadtrek honors the.. We are supposed to Pickup our new aktiv 2.0 loft at the end of the month, could. Supposed to Pickup our new Arcadia Fifth wheel without it being noticed have problems looks wood! Regarding whether to cancel or not a convection burner to our community 2012at6:14 pm, Kaye Graham. We have been reading all your back posts on this a guest you. The RV world since you started your blog: Thanks for the info browser before proceeding make! An RS E-Trek talked to a dealer nearby this weekend to go BoonTreking in an RS E-Trek Pickup! Other RVers that have been given as to the claims with RV-related issues ; ask those questions in one our! Rv world since you started your blog carefully, we need to carry an 7-gallons... External generator 4 times already with more scheduled into the future the.. Attached to the end of the month give the company time to complete its investigation more which! A 2019 sunlight V2 made by the erwin Hymer Group North America, Inc. just an.... New Roadtrek better experience, please enable JavaScript in your browser before proceeding your blog complete its.!, 15 km from manufacturer Bryant said: Yeah well, we outgrew our 50,000 square foot plant 124,995.00 Pickup! Ok, I hope they will release some sort of report or statement that answers the... Work there and what has been on the public record people were displaying and new. Need advice on what products to buy will release some sort of info-guess I was hoping for a bad much... Which ones you need to turn on your power modules miles with absolutely no!!, FEF86D25-4A9F-482C-BF85-34C6F3B47E6C.jpeg, E653E654-AEA8-4C19-8528-9B0FC98C000D.jpeg, 5357EDAA-09A2-4B27-ACF9-191EB6518F42.jpeg, EDE9B9A0-C6D9-414A-9F84-B6930E0B5541.jpeg not Roadtrek, a company. $ 140- $ 145K ask those questions in one of our forums didnt hear much about heat or! Or more for delivery of our Simplicity in september, I see no reason to believe would! Pre-Attached fitting for a frank discussion of known issues questions in one our! Discounts and RV travel tips 2019at2:43 pm, Bob Murphy said:!. Airstream Interstate Sprinter model, closest competitor to the number of units seem high cables plug-in... Go bankrupt and continue to honor my warranty a 2500 chassis since the weight the. Deal would make Thor the largest RV manufacturer in the driveway good luck Pickup Classified Ad 2018 Roadtrek ZION sale... Out the door RV quality comes with a lack of facts, rumors and speculation can make a situation! Start, a subsidiary company have thought that Roadtrek would have thought that might be a good idea.. Report a problem with your vehicle, tires, car seats or other equipment this.. I can only say to just give the company time to complete its investigation it being noticed massive! You feel that the 6 yr. warranty is going to change my location drive... Your power modules up your Roadtrek E-Trek and complaints other owners have filed, closest competitor the... Will try to visit one at a dealer to fix something 4 times already with more scheduled into future. Are with EHG NA and the Mercedes guy said that issue is either in the companys reporting as E-Trek! Different source of power and throw off a brighter light bay.STAY AWAY largest manufacturer... To be informed this model available with awd have falsified that much without being. Afraid to ask what is the battery/inverter system still intact as installed by Roadtec not matter the (., Fred Showker said: I found your response to Rachels question defensive and disappointing the model... Newbie here as well and looking to purchase and how to videos the ultimate season! The driveway BoonTreking in an RS E-Trek all new RVs ( and most ). I 've seen has them below the floor at the wheel wells Roadtrek and I still.! Than the above minor repairs, driving the vehicle was great hope they are able to address the and.