10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. (c) if the delivery method is changed to e-delivery, you will be required either to (i) ensure that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event; or (ii) provide a valid email address and ensure that you are able to receive delivery of the Resale Tickets by email, 10.9 It is your responsibility to check your Resale Tickets immediately once they have been delivered as mistakes cannot always be rectified. Ticketmaster offers the unique concept of Fan Guarantee. Now, everyone will use the NFL Ticketing Network. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. Tickets are now on sale for the 2022-23 season. Select the order you want to exchange under My Tickets Section. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. 6. This contract ends immediately after completion of the event to which the order relates. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. The term ". 9 stk. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. You'll get your money back and another fan gets to go to the show. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. The format usually includes a combination of numbers and letters. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. Tickets Can I exchange my tickets to a different day? Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. What is a CluedUpp event? What Happens If Ticket Prices Rise After My Purchase? We have also written more articles on Ticketmaster to Fix the some common Ticketmaster issues, How Ticketmaster Waiting Room/Queue work and help you out to book tickets in optimised way. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. Being such a popular ticketing platform, It also provides options for exchanging and upgrading tickets for events. (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). You shall not permit anyone other than you to use your account. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. A per ticket exchange fee may apply. Transfer your tickets with Ticket Transfer. 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). (e) You must not list duplicate, counterfeit or stolen tickets. If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. Re: Possible to change ticket dates at Universal and Disney? You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. Or you can try to exchange the tickets from your account if it supported. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. Calling is a 3 hour wait time. Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. Is Universal CityWalk Free? If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. No, Ticketmaster does not typically allow for exchanging tickets for another event. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. Please note that we cannot downgrade tickets or exchange your tickets between dates. We are changing the way you register and sign-in to the StubHub Community. You can also modify your ticket on either parks official app youll just need to create an account to use this feature. What happens if events are postponed or rescheduled? Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. a meet and greet but not merchandise or car parking), and any upsells that you purchased at the same time as purchasing Primary Tickets cannot be listed or sold using the Ticket Exchange. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. We accept no responsibility or liability for such cancellations, as these are outside our control. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. You can transfer as many tickets as you like. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? No. If your Tickets have not arrived by 5 days before the event (or 5 days before you depart for the event, if earlier), or if you receive a notification of a failed delivery at any time, you should contact us using our. 9.17 All Resale Tickets purchased via the Ticket Exchange are final; you do not have a general right to cancel, and no refunds or exchanges will be given except where expressly set out in this Ticket Exchange Policy. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. This is usually available for events that have not yet occurred and are sold out. Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). The Advanced Services may permit you to forward your season tickets to another person. Once you buy your ticket, that's your ticket. Check ticket status. Ticketmaster's Face Value Ticket Exchange. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. 1.8 Nothing in this Ticket Exchange Policy or our. Gift cards cannot be used to make payments for Resale Tickets. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. If you can't exchange your tickets, you may be able to sell them. Select the tickets you want to change and touch "Continue." How Can I Get Cheap Universal Express Passes? However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. You did it! It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. I've been to every continent except Antarctica, and I always looking for the next adventure. 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. In such unfortunate circumstances, you can contact the airline to request a free . 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. Under normal circumstances, Universal Studios tickets are non-refundable. Set your price or use our recommended price and tap List tickets. 12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. You may also be subject to any other specific listing conditions or restrictions imposed by us on a case by case basis and in our sole discretion. Yes, this is normal. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. Now Select the preferred Payment receiving method on your screen. If your tickets were bought as part of a vacation package, you must cancel the entire package at least 46 days before your scheduled visit to receive a full refund (minus any non-refundable amounts). 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. (i) You must not list the same Resale Tickets on the Ticket Exchange and on any other ticket resale or exchange platform concurrently. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 12.1 The terms "including", "include", "in particular", "e.g." You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. 2. Please see our Fan Guarantee for exceptions. Calling is a 3 hour wait time. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. 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