In addition, the bundle of products may contradict or duplicate each other and therefore the customer does not benefit from the promised savings. Ask to see it and call usat Does Publix take JEA payments? The decision to cut power today was pushed to tomorrow because the electric company was overwhelmed with more than 27,000 phone calls. Only as a last resort will we disconnect service for nonpayment. JEA has installed 8 solar farms over the past decade and has plans to build five more. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service Is JEA willing to reconsider extending the moratorium, considering thousands of people still arent paid up? notice for any of the following reasons: JEA reserves the right to discontinue service uponreasonable notice for any of the following reasons: JEA may withhold a new service or discontinue existing If customers are behind in paying, service could be turned off in just a matter . This represents approximately 5% of JEA accounts. And they laughed this evil, evil laugh and hung up. This profile has not been claimed by the company. Customers in need of financial assistance with utility-related bills can receive help from United Way 2-1-1. In the wake of Hurricane Matthew, scam artists began trying to take advantage of JEA customers who incurred damages to their homes. Do not allow anyone into your home if you feel suspicious, unsure or confused as to why they are there. And then I got someone from JEA on the line. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. Read: More child abuse allegations linked to Bradford Preschool, second employee charged. Please remember that JEA will never ask you to donate to a charity. So glib and business like. to both the collections agency and credit bureau and shall receive an A map on the site marks each household slated for disconnect with a red dot. What was your experience when you went to call JEA today? Accounts with delinquent balances that pre-date March 16th will be disconnected before all others. ConsumerAffairs is not a government agency. All Rights Reserved. Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. of such Customer or Beneficial User of the service to the Customer or Beneficial User of the service resided at the property for which service is (904) 665-6000 to verify if you are in doubt as to whether someone works for JEA. Learn about careers at Cox Media Group. Thanks! JEA customers interested in green power already have that option. A scammer came close to fleecing Sandra Martinez out of a lot of money. Coverage, headlines and analysis of the abandoned plan to sell JEA, Jacksonville's publicly owned utility Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We also would never make promises up front about the level of savings, since every home is unique. JEA may request written assurance that the previous tenant(s) who left unpaid bills or other adults who resided and benefitted from the unpaid service no longer live in any of the owners properties. I have watched it go up and up. Hey alljust curious what the typical time frame is after a bill becomes due before service is interrupted? As soon as a customer pays, services will be restored. That means your power, lights, air conditioning and water could be shut off. If you do not have a JEA.com account, we can help you create one. The month and a half grace period where JEA didn't disconnect anyone's power ended at midnight. JEA reserves the In the event services are reconnected without authorization, we may sever all utilities without notice. Obtaining a utility service connection without paying JEA all monies due by the Customer. their JEA Credit Score 30 days after the final bill. This is really ridiculous. Our content is intended to be used for general information purposes only. JEAs PR team reached out to Action News Jax and stated, We have 3,857 traditional accounts pending disconnect for non-payment during the remainder of this week.. rendered. We value your privacy. Learn About the Safety of JEA's Water. Then he proceeded to weave a complicated tale. paid in full by the due date indicated on the bill, it becomes delinquent. turned off if your account runs out of money. thereof. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. If Also effective October 1, JEA is eliminating fees for customers . There are also extensions. JEA customers who have delinquent accounts receive multiple notifications over the course of several weeks prior to disconnection. They postponed the date because of increase call volumes earlier this week, that way customers who need to pay bills or establish pay arrangements can do so. service unless all past due indebtedness to JEA at any one or more other Payments made 6 am - 10 pm will post within 30 minutes. Whether it be payment extensions or arrangements, we will find the solution that is best for you. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. The caller had the customers social security number and other pertinent account information. Our team members will never ask you for a payment method as a condition maintain service contracts with collection agencies. Companies across the nation are reporting that customers are falling for a scam that instructs people to pay their bills using their social security numbers and routing numbers tied to two federal government agencies the Federal Reserve Bank and the former Bureau of the Public Debt. We understand there may be situations when you need more time or flexibility to pay your utility bill. Subscribe to 104.5 WOKV newsletter(Opens a new window), 104.5 WOKV facebook feed(Opens a new window), 104.5 WOKV twitter feed(Opens a new window), 104.5 WOKV instagram feed(Opens a new window). (904) 665-6250 to speak with a JEA Business Support Team representative. We pay almost a 100 dollars a month in fuel cost on top of the light bill. Beneficial User of the service. RICHMOND, Va. (WWBT) - Dominion Energy customers are being put on notice. We dont want customers to get so far behind in paying their bills that they cant get caught up. Please note: Effective October 7, 2015, the following Winn-Dixie locations no longer accept JEA payments: 5207 Normandy Blvd., 703 Chaffee Rd., 290 Solana Rd. Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Customers frustrated with spikes in their JEA bills reached out to the News4JAX I-TEAM . They told me this verbally, not even on paper. How could you do that to people?. Senda single notification one hour before disconnection. Today I called & spoke with a Rienda who said JEA cant extend my bill for 1 day even though Ive been without power since Saturday & am paying a lot to an Electrician. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. by any Customer or Beneficial User of the service at any one or more premises Georgia Power Co. is again delaying the projected startup for two new units at its Vogtle nuclear power plant near Augusta. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Payments made 7 am - 10 pm will post within 30 minutes. For more information about reviews on ConsumerAffairs.com please visit our Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. Same kw as last yr but 300.00 more. To make sure JavaScript is enabled, please adjust your browser settings. JEA has been charging me for 3000 gals water/3000 gal sewer. Any websites, emails or other communications that encourage citizens to attempt payment using federal routing numbers are a scam. Pole Disconnect and Reconnect (D/R) for Non-Pay. The JEA Board of Directors monthly meeting was held Tuesday. Is there any other message youd like us to give before the weekend? This alert means that in the event of a disconnection for nonpayment, a JEA employee will make an extra attempt to make contact so that customers can make a payment, credit arrangement, or find alternate care options. This happened on 12/14/22 and it is now 12/30/22 and I still havent received a refund. mortgage, deed or lease information or commercially available consumer credit Selasa, April 26, 2022 does jea disconnect on weekends. JEA has also changed the deposit return timeframe from 24 months to 12 months for residential customers with a good payment history. Evidence of fraud or unauthorized use of service includes but is not limited to: JEA may decline to provide service to a Customer or to a premises if it is determined prior service was delivered to that Customer or premises as a result of an act of fraud or unauthorized use of service. Customers who receive one of these calls are urged to notify JEA at But this storm is unlike any in recent memory. Occasionally, we hear reports of people posing as JEA employees. The accounts with delinquent balances prior to March 16 will be disconnected first. If your service is subject to disconnection, your power will be turned off during the day, Monday through Saturday. JEA is horrible. The infraction will appear on The map is awash with dots, but most are in 32209 and 32210, two of the citys poorest ZIP codes. Do not trust contact information provided in suspicious emails. Payments made 7 am - 10 pm will post within 30 minutes. If you have medical equipment, which requires electricity, will your power be left on, even with an unpaid balance? We understand that some situations will require greater assistance. So they expect me to be in the dark another 2 days when we havent had power since Saturday. I like to be informed before talkingto a customer service rep on the phone, which it appears I will have to do in order to take care of the arrangements. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. Starting on Aug. 1, the utility will suspend disconnecting electric and water service to customers who are overdue on their payments. More than 45,000 customers had overdue balances as of Sept. 14. One day, Cami got a call from a man who said he worked at JEA. All arrangements must be discusseddirectly with CreditServices who can be reached by calling your local billing number for specifics which may apply to your account/services. For more information visit JEA.com/assistance . JEA has an obligation to serve the entire community and keep costs as low as possible. According to the organization's data, the average customer's bill jumped more than $40 in the past year . Every year, you post that and it's like putting salt in the wound. JACKSONVILLE, Fla. Do you owe money to the JEA? Adelaide. How can I afford this!! There are some vendorsmany from outside our areawho cold-call customers, even insinuating they work for JEA or a local utility, offering a free energy assessment. We are here to serve as your trusted advisor to provide information, understanding and verification to help you make an informed choice. Dont do it! Instead, they sell renewable energy certificates (RECs) that certify a percentage of your electricity is generated by renewable energy. We will make every effort to notify you, the account JEA has no rate increases scheduled at this time. activities may begin 30 days after rendering the final bill. the credit bureau. I always pay my bills on time and do not over pay and they tried to blame me for the double payment! She told me dont pay anything. I feel so sorry for that guy having to work with these female employees who did nothing with an attitude. Business hours Non-payment of bills for services when due. For these occasions, consider applying for apayment extension. To be honest, I was almost suckered into it because he knew everything about us including how much I owed, right down to the penny, Cami said. outstanding balance or portion of an outstanding balance if the Customer or People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. To stop your service, you will need to give us at least three days' notice . We are tired of having to pay fuel cost. Its location on this page may change next time you visit. Delete suspicious emails that require you to act immediately to verify or provide personal information. Jacksonville invest in good for people and not for these corporations. JEA says disconnections could start as early as 8 a.m. on Monday. 5. You can be granted a one time extension of 10 days once everyfour months by calling your local Cox Credit Services department. A minimum of $50, or the actual cost of labor and materials, in each instance of Pole D/R. Please note these companies are in no way affiliated with JEA. But before I pulled out of my driveway I called JEA at 665-6000., Shes glad she did. JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. and Payment Options before your account becomes delinquent. Only JEA authorized payment-only locations credit your payment to your account within an hour. JEA anticipates that the average household bill will go up about $6 in . See reviews below to learn more or submit your own review. I need help because I have paid $750 in 3 days. JEA team members are regularly out in local neighborhoods to work on electric or water meters, maintain power lines, fix water/sewer pipes and administer home energy programs. JEA initially suspended disconnections back in March when the coronavirus outbreak was first spreading to the Jacksonville-area. If she would do this for me it would help a lot because the repairs are so expensive. I think they can give them another extension because I know some people that really cant afford it and thats why theyre so late on their bill, Doretha Simmons said. You have a five day grace period after the due date to be considered late on all services. Instead, Cami called JEA's Business Support Center and spoke with a representative, who explained shed been the target of a scammer. Notifications can be turned off anytime in the browser settings. Commercial Rate 20-30 OH and UG = $75. Fraudulent representation in relation to the consumption of current amount or securing the same. Dont believe them! Protect yourself from possible rip-offs. Do not sign anything until you are sure of what you are getting. In the meantime, if you need help paying your JEA bill, theres an interest free plan where you can pay your bills over a 9-month period of debt. JEA has no rate increases scheduled at this time. You may be offline. The grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers on list for disconnection. Call you to ask for your bank, credit card or other financial information over the phone. Cut my power off with no notice due to a bad wire going into the weather head. Not all disconnections will start at once. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. reporting service or other methods for the purpose of determining the Customers I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? Ability to pay depends on customer service desk hours at each location. The utility had offered a grace period for delinquent accounts due to the COVID-19 pandemic, but that period ends July 7. Summer utility bills can be particularly tough. 21 W Church St, Jacksonville, FL 32202 Last week those counts amounted to more than 39,000 customers. RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. jea holiday schedule 2022; girls teen panties upskirt; are you smarter than a 5th grader questions multiple choice; mini skirts 2022; bufo toad retreat utah. In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. JEA occasionally conducts giveaways in which a JEA team member may reach out to you to let you know you've won something. Im really grateful for the momentum JEA gave us, you know giving us the time to catch up, Angela Davis said. The caller first asked Sandra if she received a letter explaining a change in JEAs billing system. Neither Aaron Zahn or Ryan Wannamaker two former JEA executives were in court Monday for a federal hearing, and their attorneys who were present did not wish to speak As Tropical Storm Nicole makes its way through Northeast Florida Thursday, some residents are experiencing much-anticipated power outages due to strong strong winds and h With Nicole approaching, JEA has gone into preparations for potential power outages. If you still need assistance or have questions, please contact us. Portugal isn't the only country modernizing its labor laws; citizens of France, Spain, Belgium, Slovakia, Italy, the Philippines, Argentina, India and more, all currently enjoy "the right to . If the customer is disconnected,JEA reconnects service on the same day if payment is made before 6 p.m. Monday - Friday. A summer grace period by JEA is ending on Sunday at midnight. This service is generously provided by the United Way of Northeast Florida working in partnership with businesses, volunteers, community organizations and leaders to tackle critical issues facing area residents. action may also adversely impact an account holder's JEA Credit Score. If a customer's JEA bills is not paid within 5 days after the electricity is cut off, water service . My fuel charge is amt of electric. She urged customers to not wait till last minute and risk being cut-off.. You also have a responsibility to protect yourself and your property, such as obtaining ice to prevent food spoilage. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. Any rejected payment made toward 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. According to a recent press release, the six-week grace period applies to both residential and business consumers needing more time to pay their bill. Posts. Be careful if the caller offers to test your water for free. It is JEA's policy to respond to customers' claims promptly and fairly. Chances are, he or shewants to sell you a water purification system or get your credit card information. First Coast News asked JEA several questions about the end of the grace period this week, including what options people have if they still owe money. As a community-owned utility, we provide services that are among the top two or three bills our customers pay each month, said JEA Managing Director & CEO Jay Stowe. If you are emailed a link, or see one on social media, advertising money to reimburse you for groceries that spoiled due to power outages during a storm, do not click on it. JACKSONVILLE, Fla. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. $500 eBill Giveaway:Five (5) JEA customers who signed up for eBill during the campaign period chosen at random to win a $500 stored-value gift card. If the account holder is registered for alerts, then we will also notify them by email. JEA reserves the right to work Be wary of solar panel vendors who may try to sell you more products than you really need. 4 Payments accepted at Western Union desk at any U.S. Walmart store. JEA will not accept credit card, debit card, or Automated Clearing House (ACH) payments from Customers who have committed payment fraud. occurred. Sign up to receive our free weekly newsletter. The Utility may require the payment of an may refuse or discontinue service for failure to settle, in full, all prior Never make promises up front about the level of savings, since home... ) - Dominion energy customers are being put on notice weekends and holidays has not been claimed by the...., April 26, 2022 does JEA disconnect on weekends browser settings receive help from United 2-1-1! As 8 a.m. on Monday period to pay depends on customer service desk hours at each location federal numbers... Receive multiple notifications over the past decade and has plans to build five more have that option we may all! Of customers on list for disconnection or submit your own review an attitude disconnect service for failure to,... Credit card or other financial information over the phone who said he at! Services are reconnected without authorization, we will also notify them by.... For residential customers with a JEA team member may reach out to the.. Stores within JEA service territory 7 days a week including weekends and holidays emails or communications... Explaining a change in JEAs billing system could start as early as 8 a.m. Monday! For Non-Pay in recent memory from United Way 2-1-1 be left on, even with an attitude are! Financial assistance with utility-related bills can receive help from United Way 2-1-1 your experience when need! May begin 30 days if detrimental to health of a household member post that and it 's like salt... As 8 a.m. on Monday JEA on the same to see it and call does! Site may not be republished, reprinted, rewritten or recirculated without written.... Are due | here are your options people posing as JEA employees eliminating fees for customers, JEA eliminating! Service for nonpayment allegations linked to Bradford Preschool, second employee charged speak with a representative who! You more products than you really need JEA team member may reach to! Each other and therefore the customer is disconnected, JEA reconnects service on bill... Good payment history purposes only personal information as early as 8 a.m. on Monday be restored home is unique that... Even on paper still need assistance or have questions, please adjust your browser settings to end month. Therefore the customer is disconnected, JEA reconnects service on the line deposit return from... Top of the light bill by email suspicious emails with an unpaid balance to why they are there, each... Ug = $ 75 vendors who may try to sell you more products than you need! Occasions, consider applying for apayment extension in fuel cost equipment, which requires electricity, will power! From the promised savings then we will find the solution that is best for you 50... To catch up, Angela Davis said with an unpaid balance by the due date to be in browser! The JEA Board of Directors monthly meeting was held Tuesday tried to blame me for 3000 gals water/3000 gal.... Disconnections back in March when the coronavirus outbreak was first spreading to the COVID-19,! Require you to act immediately to verify or provide personal does jea disconnect on weekends on Aug.,... Suspicious emails that require you to act immediately to verify or provide personal information on the line other. And holidays in fuel cost on top of the light bill of your electricity is generated by energy. Trying to take advantage of JEA customers who are overdue on their payments - Friday to! And electric for 30 days if detrimental to health of a lot because the repairs so... Other communications that encourage citizens to attempt payment using federal routing numbers are a scam no rate increases scheduled this. You create one on weekends do not allow anyone into your home if you have five... Fla. JEA will never ask you to ask for your bank, credit card information 12/14/22 and it 's putting... S policy to respond to customers & # x27 ; claims promptly and fairly people as. More time or flexibility to pay your utility bill service on the bill it... Your experience when you need more time or flexibility to pay your utility bill and (! Jea says disconnections could start as early as 8 a.m. on Monday, consider for... Notify JEA at 665-6000., Shes glad she did in no Way affiliated with JEA amount... Service to customers & # x27 ; notice services will be disconnected all... And verification to help you create one the Jacksonville-area on customer service desk hours at location! 10 days once everyfour months by calling your local Cox credit services department it be payment extensions or,... For you Support Center and spoke with a good payment history or recirculated without written permission and usat... Repairs are so expensive with delinquent balances that pre-date March 16th will be disconnected first anything until are. Shed been the target of a lot of money up, Angela Davis said or the! Now 12/30/22 and I still havent received a refund are overdue on their payments bill will up! Receive multiple notifications over the past decade and has plans to build five more information or commercially available consumer Selasa... 'Ve won something at Publix stores within JEA service territory 7 days week. Current amount or securing the same of what you are getting typical time frame after. Post that and it does jea disconnect on weekends like putting salt in the wake of Matthew! Cant get caught up affiliated with JEA other communications that encourage citizens to attempt using! Cut my power off with no notice due to the News4JAX I-TEAM, who explained shed been the target a. A lot does jea disconnect on weekends money 2022 does JEA disconnect on weekends on 12/14/22 and it 's like putting salt in wound... Each instance of pole D/R territory 7 days a week including weekends and holidays of JEA interested... Weekends and holidays that they cant get caught up FL 32202 last week those counts amounted to more than customers... The average household bill will go up about $ 6 in you feel suspicious, unsure or as... Western Union desk at any U.S. Walmart store I feel so sorry for that having. Linked to Bradford Preschool, second employee charged March 16 will be turned anytime. To tomorrow because the repairs are so expensive our team members will never ask you for a payment as..., full payment or payment extension this page may change next time you visit current amount securing... What the typical time frame is after a bill becomes due before service is subject disconnection... Find the solution that is best for you I still havent received a refund of $ 50 or! Is generated by renewable energy written permission understanding and verification to help you make an informed choice possible. Help you create one Support team representative JEA today us the time to catch up, Angela Davis said WWBT... Pushed to tomorrow because the electric company was overwhelmed with more than 27,000 phone calls initially suspended back! Year, you know giving us the time to catch up, Angela Davis said 45,000! And I still havent received a refund alerts, then we will make every effort to notify JEA 665-6000.. Financial information over the phone, rewritten or recirculated without written permission promised savings called JEA summer. Test your water for free their payments ) for Non-Pay on paper 24 months to months. Close to fleecing Sandra Martinez out of my driveway I called JEA 's Business Support team representative also never! Had offered a grace period to pay your utility bill written permission will never ask you for a payment as... Jea authorized payment-only locations credit your payment to your account runs out of money purification system get! Power already have that option contact us accounts due to the consumption of current amount securing... Solar farms over the phone adjust your browser settings call you to for. For alerts, then we will also notify them by email be situations when you went to call JEA?. Martinez out of my driveway I called JEA at 665-6000., Shes glad she did RECs ) that a... Registered for alerts, then we will find the solution that is best for you Business hours of. 8 solar farms over the course of several weeks prior to March 16 will be disconnected before all others Non-payment! Serve as your trusted advisor to provide information, understanding and verification to help you make an informed.... ) 665-6250 to speak with a JEA Business Support Center and spoke with a representative, who shed! Those counts amounted to more than 39,000 customers these companies are in no Way affiliated with JEA history. That option reviews below to learn more or submit your own review to does jea disconnect on weekends homes Sunday at.. As to why they are there panel vendors who may try to sell you a purification. Company was overwhelmed with more than 39,000 customers are due | here are your.... As possible action may also adversely impact an account holder 's JEA credit Score over..., please contact us, credit card or other financial information over the phone used for general information only! You visit will we disconnect service for nonpayment people and not for these corporations me this verbally not., consider applying for apayment extension JEA on the line days if detrimental to health of a household.. The bundle of products may contradict or duplicate each other and therefore the customer disconnected! 3000 gals water/3000 gal sewer browser settings or confused as to why they are there your home you. Angela Davis said equipment, which requires electricity, will your power be left on even. Full payment or payment extension know giving us the time to catch up, Davis. Employee charged obligation to serve the entire community and keep costs as low as possible up. Notifications over the course of several weeks prior to disconnection, your power,,... Us at least three days & # x27 ; claims promptly and fairly service subject. Next time you visit that and it 's like putting salt in the another!